5

I had a great experience at this location, Thomas was super helpful with getting my car taking care of. He also explained to me there VIP reward program which I got as well. The staff was very friendly and very up beat.

Ma'am the pleasure was all ours and it was great to meet you and be of use. Thank you very kindly for the awesome review. Stop in anytime even just for coffee.

- Kwik Kar Spring Cypress
5

This place is awesome! We first found them a couple years ago when they were giving away free oil changes to vets. Yesterday i came in with a issue with my car. my husband is away and my money was a little tight. They stepped up to help me out and got me back on the road. I can not thank you all enough and will continue to use your service. THANK YOU!

Ma'am we thank you for the very kind words. It is a honor for us to be of service to you as your family is in service to us and we greatly appreciate that! We are here anytime you need us.

- Kwik Kar Spring Cypress
5

These guys are great!! The new owner is stand up and the Manager the same. Iv'e been coming here for a long time now...with all my families vehicles and these guys always deliver.Having read other reviews i can only imagine that some people want something for nothing. These guys do a lot for our community. i am a very happy customer.. recommend to anybody!!

Mr. Townsend it is our pleasure to be of service and we thank you.

- Kwik Kar Spring Cypress
4

The staff is always friendly and they always get me me in and out in less than 30 minutes. I always come here for my oil changes. I like how I always see the same two people in charge. Great service!

It is our pleasure to be of service to you for all your needs. Thank you very much for the awesome review!

- Kwik Kar Spring Cypress
5

Excellent service! Transmission went out on me and left me stranded. Not only did they come pick me up. They also got me towed in. They give me a complete transmission rebuild with a great warranty and a fair price. Turn around time was about 3 days and she shifts like new!!! The best part was the free loaner they provided me! I was not left without a car to drive!! Thanks guys!!!

Sir the pleasure is our"s to be for you when you need us.Stop in any time Thank you so much for the kind words..

- Kwik Kar Spring Cypress
4

The staff is always friendly and they always get me me in and out in less than 30 minutes. I always come here for my oil changes. I like how I always see the same two people in charge. Great service!

It is our pleasure to be of service to you for all your needs. Thank you very much for the awesome review!

- Kwik Kar Spring Cypress
1

Reading your response to a truthful opinion with my experience from your “Buisness “ is hilarious!. The public can actually read from their own eyes the unprofessionalism through ALL of your responses! Let me clarify YES we cannot control if you put on faulty pads , however when you did a couple of test runs , exhilarating and stoping really fast you were able to feel and hear there was a problem. I immediately called and was told keep driving it would go away the were defaulted pads . Please tell me on what planet a person pays for a correct job to be done and does not get that and is told give it time it will go away ?????!uum NO, which is why I came back and sat and waited the super long wait yet again to get them corrected. The better business bureau should intervene!! This place does BAD BUSINESS. I would NEVER COME HERE EVEN IF THE WORK WERE FREE. The attitude from MANAGEMENT matches the type of work that is performed here. Also my brakes were changed by this place it was made clear I only need the front ones changed , your place changed the rear . Another mechanic shop changed the front ones yesterday for 169.00!!! Compared to 299.99 or as you claim you mentioned 239.90 ! Lol such a joke . Have a great day as well Sir! I don’t think with this type of work ethics your Buisness will remain open long . Good day 😉 Original post : Super super long wait with literally three customers in the lobby, very unprofessional and they changed my rear breaks and put faulty break pads on which had a squeaking noise they told me it should go away or they can redo them, of course I made them correct the issue. Aside from that I came to replace my breaks which had a slight squeak they replaced the wrong ones and then when o called back to get a quote for the correct ones the guy answering the phone was very rude and quoted me 299.00 FOR FRONT BREAKS !! DO NOT COME HERE WITHOUT A MALE IF YOU ABSOLUTELY HAVE TO COME , OTHERWISE I WOULD NOT USE THEM THEY ARE OUT TO RIP YOU OFF !!!

Ma'am the super long wait you speak of reflects doing a job right. We never installed wrong pads as pads will only fit one vehicle only making that impossible. The pads were defective and not our fault as we do not make the pads. When brought to our attention we warrantied them with no issue at all...not by force but because we have no issues taking care our customers. We did not replace the wrong ones. Our history shows you were recommended both front and rear and you declined the front and elected to just do the rear on that day. You were not quoted 299.00 ....You was quoted 239.00 which has always been the cost of a proper brake job including machining rotors which also reflects your wait time. Have a great day.

- Kwik Kar Spring Cypress
5

Good service

Mr Camacho it is our pleasure

- Kwik Kar Spring Cypress
5

Honest work and the people are very friendly.

Thank you kindly for the great words!!

- Kwik Kar Spring Cypress
5

I always feel good bringing my car here. They are fast, friendly and affordable. The service they gave me was above and beyond what other auto repair shops have given me in the past. Thomas & Bart are the ones you should go see for all your auto repair needs. They will take good care of you. Been going here for 2 years and I have always been satisfied with the quality of work and level of professionalism they show.