5

my brother lives in the area, but I do not. I needed to get an oil change and just searched the map. kwik kar was the closest. I read the reviews, and it wasn't good. I saw that the new owners were trying to control and rectify the damage from the previous owners. I remembered that I had been to this location before, but couldn't remember when. i checked my social media accounts, and it showed that i last visited in 2008 for an uneventful inspection. i decided, "i would take one for the team". I knew they would probably bend over backwards to bring back customers. I arrived in their lot and was immediately greeted by the friendly staff. mike quickly diagnosed my car code, and explained to me the manufacturer's recommended service. (it was an oil change and tire rotation.) I agreed to both, and they went to work. I went inside and was welcomed by the owner, bart. very friendly atmosphere in the waiting room. everyone was laughing and having fun. unfortunately, my fun was cut short by my car being finished so quickly. the staff was very fast and efficient. I wish I could have stayed longer, but errands await. mike checked me out, and showed me some manufacturer codes that I have never seen. he was honest, and told me it was just codes for dealerships to make more money. mike and bart are funny, intelligent, honest, stand-up men. if you have had a bad experience from the previous owners, give bart and his staff a chance to rebuild the location's reputation. I know I will definitely be back. great experience all around. thank you to everyone at kwik kar!

5

I took my car to get an oil change. i was greeted by the friendly staff as soon as I pulled up. mike quickly diagnosed my car code, and explained to me the manufacturer's recommended service. (it was an oil change and tire rotation.) I agreed to both, and they went to work. I went inside and was welcomed by the owner, bart. very friendly atmosphere in the waiting room. everyone was laughing and having fun. unfortunately, my fun was cut short by my car being finished so quickl...

5

Gus Seibert, Thank you for taking care of me and updating the power of my truck. I really appreciate the time efficiency and care for my vehicle and will be back for all of my future truck needs when necessary. - Ken

1

Complete rip off. It's unbelievable the stories they make to get you to pay more. The people working here have no authority to make any decisions. I paid $1250 for a sound from passenger side, they said its wheel bearing and needs to be replaced. The sound was still coming up after replacing them. Took to another shop across the road and it ended up being tightening the AC belt and cost me $40. Stay away from this place.

1

Cons and criminals. Took our car for an oil change two weeks ago. No mention of problems. Two weeks later out alternator goes out and needs replacing. Cons charge over $300 for a part I could get at Auto Zone for $100. While they have the car they call and tell us there's an oil leak they managed not to see two weeks earlier. Weird, not a drop of oil on my driveway, so we tell them not to "fix" it. Get the car and the next morning there's a huge oil stain in the driveway. Criminals sabotaged our car.

1

These monsters charged my wife $115.85 for an oil change and safety inspection, that alone is LUDICROUS. Even more though, they didn't even have the honor to tell her that SHE DIDN'T even need to do the inspection! With the new texas laws combining inspection and registration, she was grandfathered in. I know this because my car had the same inspection and registration dates, and when I went to my shop they had the courage to tell me and ensure my future business at the risk of not getting a couple extra bucks in the moment. I will actively tell all of my neighbors and friends in the Gleannloch, Klein, and Champions area to STAY AWAY. Go to any of the other auto shops, you have your pick of dozens that are seconds away.

1

this is by far the worst experience I've ever had. I went in for an oil change and a beak check. They told me the exact same thing as another reviewer that "my breaks are below 5% and need to be replaced." I got them replaced and my rotors resurfaced. After 3 days, my car started shaking very badly. I went to another Kwik Kar (since I thought I had warranty) where they told me my rotors are ruined. THIS KWIK KAR RUINED MY ROTORS AND NOW I HAVE TO PAY 200 OUT OF POCKET TO GET THEM REPLACED. WARRANTY REFUSES TO PAY ME BACK. I urge everyone to avoid this shithole at all costs. I'm now out over 600 bucks over their mistakes.

1

Do not waste your time. This place tries to rip you off. I've been coming here for 8 years for inspection and oil changes. Today I brought my 2014 durango in to be inspected and they told me it wouldn't pass because I needed new brake pads. The back were at 5% and front almost 0. Told me I also needed brake fluid and the total amount would be 700. I was aware 700$ was pretty high and was thinking how do I need new brake pads when the car is new and I have no problems stopping at all. So I took it to my stepdads for him to take a look and he said the brake pads were fine and checked my brake fluid which was well over the middle of min and max. So we put more brake fluid in it and took it back. My stepdad confronted tge man who told me my brakes needed replacing and he said if we put break fluid in it he would pass it. What happened to it failing for bad breaks? MAJOR RIP OFF. I am very angry that they would try to take advantage of me, probably because I am a woman. Will be filing a complaint with bbb.

1

If I could give negative stars I would. All I can say is that I would be FIRED if I treated/spoke to a client the way this group treated/spoke to me. After 3 years of doing business with this firm, I will NEVER be back.

2

This place completely ignored my existence. I guess they don't want to make money.