First off let's start this review by saying I am the new manager of this shop. Changes have been made so that no person, male or female will be ripped off. Nor will they be treated badly or spoken down too. I can't speak to the shop practices before. But I can say the new owner is doing everything in his power to reestablish the reputation of the shop. I have 22 years experience managing auto repair shops. In my 22 years, this is only my 3rd job. So needless to say, I stay places for a while. In regard to any one who had a bad experience, I urge you to come see me. We have new owners, new manager, new technicians. Integrity is my main focus. Which will be apparent in the coming days, weeks, months, and years. Thank you