Avoid this shady place. Completely made up a tint 'issue' on my windshield during a state inspection, then began to backtrack after proven wrong. They claimed to have 'mixed' up the cars even though they already showed me the 'issue' on my car multiple times.
Mr. Muasher, I'm sorry you weren't satisfied with the service we performed. I can assure you that there is nothing "shady" about the way we conduct business. We were voted "Neighborhood Favorite" by Next Door two years in a row. There was simply a miscommunication between our Inspector and our Manager. Our Inspector informed the Manager that a car waiting to be inspected was going to fail. Erroneously, the Manager thought he meant your car, so he mentioned it to you. Once it was discovered that it wasn't your car the Inspector was referring to, he went on about the inspection and your vehicle passed. There is absolutely no reason, or benefit, for the shop to falsely fail your or anyone else's vehicle. We don't do window tinting, so its not as if he was trying to sell work to you. Also, it is obvious, that if a customer perceives that we're being fraudulent, it can land us a negative review. Furthermore, the Manager apologized for the mix up and then didn't charge you for the $25.50 fee.
- Kwik Kar Spring Cypress